Alamode Fashion Jewelry Wholesaler
World's leading fashion jewelry supplies online.

Ordering Policy

Customize Product

Minimum Quantity

1 pc per style (discount on custom orders over 4 pcs; discounts vary according to order quantity)

Advance Deposit

The customized order must be paid in full when placing, but orders over $500.00 only require an advance deposit of 50% of the total price.

Processing Fee

There will be a US$ 10.00 processing fee for each customized order. The processing fee will be charged upfront with the advance deposit. This fee is non-refundable.

Plating Changes

There will be a charge of US$ 1.00 per style for changing the plating for 925 Sterling Silver (SS925) products. If the plating of the SS925 product changes to Rhodium or Gold Tone from its original plating, a fee of US$ 1.00 will be automatically added to the product price.

Manufacture Time of Custom Orders

The manufacturing and processing time for customized orders is approximately 6-8 weeks from order acceptance to completion. Because of special material requirements, manufacturing processes, and other related production issues, we cannot give you the exact delivery time for customized orders. The 6-8 weeks is just an estimate, and the completion time may be shorter or longer depending on variables related to manufacturing of the item(s).

Returns / Exchanges

We only accept returns of customize items with manufacture defects. We do not accept returns of customize products which are in sale-able condition. No exchanges will be accepted for custom orders. A refund will be issued for defective products from custom orders. If the item is still required, a new custom order must be placed.

Stone Color

Stone color for each product may slightly vary due to the cut, size, clarity, shape, etc. of each stone. It may also have a slight difference to what is shown on the website, because of your computer's resolution, definition, color depth, etc. By submitting a custom order, you accept unconditionally that stone colors may vary. No exchanges or refunds will be accepted for stone color variations.