Announcement: Due to the upcoming holiday in our factory, 4+ Day (Pink Truck) items will be delayed between 01/20/2017 to 02/08/2017. We apologize for any inconvenience this may cause. Please choose 1 Day (Yellow Truck) items for quicker deliveries. Thank you!
Our top grade crystal stones are imported from Austria, and our AAA grade cubic zirconia stones are from Austria, USA and China.
How come the stone color of the products look different from the ones I purchased previously?
During the stone-creating process, the temperature, time length and pressure of the crystallization may cause slight color variations. Normally, in the process of dyeing stones, a ±0.6% margin is allowed. In addition, stone color may also look slightly different from what is seen on the website, due to a computer's resolution, screen definition, color depth, etc., a slight difference in color is expected. You must accept stone colors may vary before you place your order with us. No exchanges/refunds will be accepted for stone color variations.
I am worried that the stones may fall off. Do your products have this problem? (How is the quality of your products?)
We stand behind the quality of our products, and we use the finest materials there are on the market. Our stones are attached using the prong setting method instead of adhesives to have stronger durability. Due to the hardness and durability of stainless steel, additional labor and workmanship is needed to set the stones in place. However, when adhesive is necessary, we use RBC epoxy adhesive. From our past experience, we have discovered that this is the best adhesive there is for stone fixture. The strength and transparency of the epoxy adhesive are far superior compared to other brands.
What are the dimensions in millimeters of your smallest stone size?
The smallest round cut cubic zirconia we produce is 1mm. For crystals, it is 3pp.
What types of alloy does your company use?
We use zinc alloy and lead-tin alloy.
What does '925' mean in '925 sterling silver'?
925 is the mark of quality sterling silver jewelry. The 925 means that the sterling silver used contains 92.5% pure silver, which is the highest percentage of fine silver possible for wearable everyday jewelry.
Why should I buy stainless steel (Tusk 316) products?
Stainless steel is both durable and beautiful. Stainless steel jewelry is resistant to stains, scratches and fading. Not only is it one of the strongest metals, but it also does not oxidize. In addition, stainless steel jewelry can be easily cleaned with warm water and a clean cloth, thus, forgoing purchasing expensive jewelry cleaning solutions. Those who are allergic to nickel can wear stainless steel jewelry, as it is hypoallergenic.
On your stainless steel products, there are '316' engraved on the inside of the rings. What does '316' mean and why is it magnetic? How is it different from 316L?
There are different types of stainless steel. They have varied combinations of alloys, and therefore, have different magnetic properties. For example, the stainless steel used for utensils is magnetic, whereas that used in a sink is not. They are differentiated by using particular numbers, such as type 316, 904, and 430.
Type 316 stainless steel is a type of metal that is paramagnetic (magnetic) and is used in our products, while 316L stainless steel is diamagnetic (nonmagnetic) and is used in surgical equipment. The main difference between these two types is the amount of carbon that is in the metal. The carbon content of type 316L is a max. of 0.03, while that of type 316 is a max. of 0.08. We use type 316L surgical steel before casting. However, during the casting process, the carbon content is increased, and thus, adding to the overall magnetism of the material and creating type 316 stainless steel. Thus, we label our stainless steel products 316 stainless steel (not 316L) to tell the difference.
What is epoxy?
Epoxy is a tough and resistant thermosetting synthetic resin that contains epoxy groups. It is similar to enamel, and is used as surface coatings, laminates and adhesives.
What is rhodium plating?
Rhodium is a precious metal from the platinum family.
Rhodium electroplating is used on jewelry to provide a surface that is scratch resistant, and it enhances shine and durability.
What is gold ion plating or IP Gold (PVD)?
Ion plating is one of the most advanced surface finishing processes in today's jewelry industry.
In traditional gold plating processes, the coating on the surface rubs off over time. However, PVD makes the gold coating more durable
and wear resistant. It also creates a higher luster. With proper care, gold ion-plated jewelry will last for decades.
Shop at our Gold Lust Collection
and Rose Gold Lust Collection now!
How thick is your plating in terms of microns?
For brass-based products:
· Silver: 1 micron
· 18K Gold: 00.5 microns
· Rhodium: 0.03-0.05 microns
For sterling silver products:
· Silver: 0.5-1+ microns
· 18K Gold Base: 1 micron vermeil
· Rhodium: 0.03-0.05 microns
Does your plating tarnish? How long does it last?
The lifespan of the plating depends on how the jewelry is cared for and what environment it is stored in. For example, humidity, temperature, and sweat can and will affect the lifespan of the plating. Our plating consists of real rhodium, a precious metal that at times, is more expensive than other metals. Unlike other manufacturers who use rhodium substitutes, Alamode Fashion Jewelry uses rhodium imported from Germany, applying a thicker coating to make it last longer.
Some of my customers are allergic to nickel. Do you provide low nickel/nickel-free jewelry?
Nickel is often used in fashion jewelry as an alloy that enhances brilliance in the metal. We meet all the proper regulations and certifications for all the materials used in our products. Therefore, some of our products contain a certain amount of nickel. Fortunately, if the amount of nickel is under the standard percentage requirement, there should be no allergic reaction. In addition, our jewelry is plated with silver, gold or rhodium to ensure longer wear, and that there is no direct skin contact with the nickel. If you prefer nickel-free products, we can work with your special request under the customization section. If allergies are still a concern, we recommend considering our stainless steel (Tusk 316) products. Stainless steel is hypoallergenic and is the perfect alternative for your fashion needs.