Shipping policy
Order Delivery
In-Stock Items
- Items that are in-stock will be shipped out immediately.
- If your order consists of 80% or over of in-stock items (items with yellow truck icon), the items tagged with the pink truck icon will be shipped separately.
- if your order consists of less than 80% of items that will be shipped in 4-7 days (items with pink truck icon), the order will be held until the pink truck items are available, and will be shipped out together with the in-stock items.
*Please note that orders placed during the Thanksgiving, Christmas and New Year holiday weekend may be delayed by one business day due to high order volumes.
Out-of-Stock Items
If you have items that are out-of-stock at the time of shipment, a special order can be placed for the out-of-stock item(s) with a minimum of 24 pcs per style. Items and sizes that are back-ordered usually take 6-8 weeks for production.
Customized Items
If you choose to customize items, please allow approximately 6-8 weeks for production. The delivery date can only be ESTIMATED, NOT GUARANTEED.
Shipping Methods
| United States | Other Country / Regions |
|---|---|
| UPS Ground | UPS Global Express |
| UPS 3Day Select | DHL Express Worldwide |
| UPS 2nd Day Air | |
| UPS Next Day Air |
*For domestic shipments, the shipping rate will automatically be calculated at checkout. International customers using UPS Global Express will be notified of the shipping charges when the order is ready to be shipped. For international customers using DHL, a rate starting at $45 depending on your shipping destination will be charged.
International Shipping
We ship worldwide to nearly every country. For international orders shipping outside of the US, we offer a low flat rate shipping fee of $45.00USD via DHL for orders weighing 2lbs or less (Dimensions: 10"x6"x3"). Some countries may not qualify for $45 flat shipping. Orders shipped outside of the United States may be subject to import taxes, customs duties, and fees levied by the destination country.
For international orders weighing more than 2lbs (approx. 0.91kg), we offer discounted shipping rates via DHL or UPS Global Express (prices may vary by carrier). Please contact us at service@alamodeonline.com for additional details.
*For an average order of $100.00USD a package will usually consist of approximately 20 pieces and usually weigh less than 1lb. For an average order consisting of 50 pieces, a package weighs approximately 1lb. (Please note that product weights vary by style.)
| Fee | Country / Region | ||
|---|---|---|---|
| US$ 60 |
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| US$ 65 |
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| US$ 85 |
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